Ketchup Code of Conduct

Introduction

Welcome to Ketchup, where we strive to create a vibrant and supportive community for business networking. Our Code of Conduct outlines the standards of behavior expected from all members and facilitators to ensure a positive, respectful, and professional environment.

1. Professionalism

Conduct: Maintain a high standard of professionalism in all interactions. This includes being punctual, prepared, and respectful during meetings and events.
Integrity: Be honest and transparent in your dealings. Avoid any actions that could damage the credibility of Ketchup or its members.

2. Respect and Fairness

Inclusivity: Promote diversity within the group, ensuring members from various backgrounds feel welcome and valued.
Equal Opportunities: Ensure that all members have equal access to resources, opportunities to lead initiatives, and a voice in discussions.
Harassment-Free Environment: Implement a zero-tolerance policy towards harassment and discrimination. Address any complaints promptly and discreetly.

3. Communication

Clarity: Communicate clearly and effectively. Use simple and direct language, especially when announcing changes or providing instructions.
Feedback: Establish regular channels for feedback, such as surveys or suggestion boxes, and use this feedback to continuously improve group activities.

4. Responsibility

Safety and Well-being: Prioritize the health and safety of all members during events. Conduct safety checks for venues and communicate emergency procedures.
Confidentiality: Protect the privacy of member data and only share information with explicit consent or as legally required.

5. Compliance with Laws and Policies

Legal Adherence: Comply with all relevant laws and regulations, including anti-discrimination laws and tax obligations.
Ketchup Policies: Follow all Ketchup platform policies and guidelines.

6. Conflict Resolution

Resolution Strategies: Address conflicts promptly and fairly. Start with informal mediation and escalate to formal arbitration if necessary.

7. Continuous Improvement

Professional Development: Engage in ongoing learning and development. Attend at least two professional development workshops annually.
Adaptability: Be open to adopting new tools and practices that enhance group interaction and management.

8. Technology and Tools

Platform Proficiency: Stay up-to-date with Ketchup platform features and updates. Attend mandatory training sessions as required.
Troubleshooting: Provide basic technical support during meetings and escalate issues to support@ketchup.co.nz as needed.

9. Event Management

Planning and Execution: Plan events with clear goals and follow up with feedback forms to assess success and areas for improvement.
Venue Selection: Choose venues that are accessible, safe, and suitable for the group size and activities.

10. Ethical Behavior

Conflict of Interest: Disclose any personal or financial interests that may affect your facilitation duties. Ensure decisions are made transparently and collectively.
Ethical Networking: Engage in honest and respectful networking. Avoid hard-selling and focus on building genuine connections.

11. Data Protection

Data Security: Implement strong password policies and secure internet practices to protect member data.
Compliance: Handle member data in compliance with relevant data protection laws, including GDPR where applicable.

12. Use of Resources

Resource Management: Use resources responsibly and report any misuse or wastage. Opt for digital materials to minimize environmental impact.

13. Enforcement

Violation Consequences: Violations of this Code of Conduct will be evaluated based on severity and frequency. Consequences may range from warnings to termination of membership or facilitator agreements.

Acknowledgment

By participating in Ketchup activities, you agree to abide by this Code of Conduct. Together, we can create a supportive and thriving community for all members.

For any questions or concerns regarding this Code of Conduct, please contact us at support@ketchup.co.nz.